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Guest Experience & Automation

Turn More Guests Into Regulars — Without Extra Staff

We install systems that improve guest satisfaction, boost return visits, and handle communication automatically so your team can focus on service.

Restaurant call handling

Smart Booking & Call Handling

Never Miss a Guest — Even During Rush Hours - 24/7 call answering or smart assistant so no booking slips through - Automated booking confirmations via SMS or WhatsApp - Capture leads from missed calls or off-hours automatically - Reduce staff pressure and boost professionalism instantly

Restaurant whatsapp automation

WhatsApp Automation That Works for You

aster Replies, Happier Guests — Without Lifting a Finger - Auto-reply to new messages, FAQs, and reservation requests - Send reservation reminders, order confirmations, and follow-ups - Keep the conversation alive after the meal with zero manual effort - Personalize guest interaction while saving hours every week

Restaurant Reviews System

Review Management System

Collect More Reviews, Protect Your Reputation, and Build Trust - Automated review requests sent after dine-in, pickup, or delivery - In-store QR cards that encourage guests to leave feedback instantly - Smart system flags critical reviews so you can respond fast - Centralized dashboard to monitor, reply, and manage reviews (Google, Tripadvisor, etc.) - Build a stronger online presence that drives bookings & orders

Restaurant QR Menu

QR Tools & Guest Journey Links

Upgrade the Experience From First Scan to Last Bite - Dynamic QR codes for menus, orders, reviews, WiFi, and more - Branded guest experience flows for dine-in or delivery - Collect data while offering value — seamlessly - Integrates perfectly with Google, Meta, and your site

restaurant guest Jouney

Guest Journey Flows That Keep People Coming Back

Automated messages that engage guests long after their visit - Send thank-you messages after each visit or order - Remind guests to book again with smart timing triggers - Share new offers, seasonal menus, or updates via WhatsApp or SMS - Personalize outreach without manual effort - Turn one-time visitors into loyal regulars

Who This Is For

Ready to Streamline & Elevate Your Guest Experience?

Tell us what your restaurant needs — we’ll design the tools and systems to make it happen.

New or Existing Restaurant ?
New
Existing

Elevate Your Restaurant Growth

Unlock Your Business Potential with Fork & Foundry

+447377103806

86-90 Paul Street, London, England, United Kingdom, EC2A 4NE

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